Privacy Policy

Welcome.

Welcome to flexcrane.com. The privacy of your personal information is important to Flexcrane, Inc. (“Flexcrane”). This Privacy Policy is intended to be a general statement that describes how we collect, use, and process personal information you provide on our website. We strive to collect, use, and disclose personal information in a manner consistent with the laws of the countries in which we collect personal information. This Privacy Policy applies to this website only.

What we collect.

We collect information from you when you send us an email, fill out a form, enter information on our site, or create a user account in order to download technical data, software, licenses, etc. from flexcrane.com. Depending on the area of the website, we may collect and store on our servers:

  • Name and job title.
  • Company name and address.
  • Contact information including email address and phone number.
  • Payment information stored as a token.
  • Device information, the type of device you use, and operating system version.

What we do with the information we gather.

We may use the personal information you provide to us in one of the following ways:

  • Allow us to contact you.
  • Fulfill requests you make.
  • To make the website easier for you to use by not having to enter information more than once.
  • Seek your voluntary feedback on website features or content.
  • Internal record keeping.
  • If you are visiting the website from outside the United States, please be aware that you may be sending information to the United States where our servers may be located. We may share your information outside the EEA and have the below protective procedures in place.

Additionally, we may periodically send promotional emails about our service, special offers or other information (company news, updates, etc.) which we think you may find interesting using the email address you provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website to your interests.

Confidentiality and Security.

We use technical and organizational measures to protect the personal information we receive against loss, misuse, and unauthorized alteration and to protect its confidentiality. We regularly review our security procedures and consider appropriate new security technology and methods. We also use current encryption technology to encrypt the transmission of data on our log-in pages. However, because we cannot guarantee the complete security of these encryption technologies, please use caution when submitting personal information online.

Passive Data Collection: Cookies, Tracking, etc.

When you visit our website, our servers may collect information that your web browser sends any time you visit a website. This information may include, but is not limited to, your browser type, your operating system, your language preference, any referring web page you were visiting before you came to our website, the date and time of each visitor request, and information you search for on our sites. We also use cookies which are small files which ask permission to be placed on your computer’s hard drive. Once you agree, the cookie then enables us to recognize your browser in order to capture and remember certain information, as well as analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Choosing to disable cookies may prevent you from taking full advantage of the website. You can change your web browser settings to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

We also utilize third party analytics tools, such as Google Analytics, to gather anonymous information designed to help us gain insight into how customers interact with and use our website. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout/eula.html .

Third-Party Links.

We are not responsible for the privacy practices or content of any third-party sites. For your own protection, you should review the policies of other sites to ensure they meet your personal privacy expectations.

Right to Access, Correct, and Delete Information.

You have the right to request access to the information we have on you. You can do this by contacting us at the below. Upon request, we will provide you with a copy of the data we have on you. In order to comply with your request, we may ask you to verify your identity.

If you believe the information we have on you is incorrect, you have the right to contact us and request an update to keep your information accurate. Any information that is no longer needed for the purposes outlined above will be deleted. If at any point you wish us to delete information about you, you can contact us at the below. Please note, upon doing so, our client relationship with you may be altered.

Future Changes to Privacy Policy.

We regularly review this Privacy Policy and may change, modify, add, or remove portions as needed. If we change this Privacy Policy in ways that affect how we use your personal information, we will notify you here or in a notice on our home page. We will also update the revision date at the bottom of the Privacy Policy. We encourage you to check this Privacy Policy from time to time to remain informed of any changes.

Contact Us.

For further assistance, you may contact Flexcrane at:

Flexcrane, Customer Support

PO Box 1735

Burleson, TX 76097

Phone: +1 (817) 717.5610

Email: info@flexcrane.com

Your Consent.

By using our website, you consent to our Privacy Policy.

Effective Date.

This version of this Agreement became effective on June 7, 2018.

 

Terms of Use

Welcome.

Welcome to flexcrane.com. By using and accessing this website you agree to the terms and conditions indicated below (“Terms and Conditions” or “Agreement”). If you disagree with any of the Terms and Conditions, please discontinue your use of this website. We reserve the right to revise the Terms and Conditions at any time. Your continued use of this website, after any revisions to the Terms and Conditions, signifies that you accept the revisions. You are legally bound by this Agreement, which is between you and Flexcrane, Inc.

License/Limitations.

This website is owned and operated by Flexcrane, Inc. (“Flexcrane”). This website contains text, scripts, graphics, information, visuals, icons, user generated information, media, and general information, which is all owned or licensed by Flexcrane. You may view, download, and print material from this website for your personal and noncommercial use only.

This website is also protected by copyright as a collective work and compilation, pursuant to U.S. and other copyright laws. The trademarks, service marks and logos contained on this website are owned by or licensed to Flexcrane and we retain ownership, title and all other rights in and to all information on this website. All content on this website is provided to you AS IS for your use, whether protected by copyright, contract rights, or both. We make no representation that any material sold on this website is appropriate, legal, or available for use in other locations. We reserve the right and sole discretion to revoke, deny, or limit use of this website.

You may not use or post material from this website on another website or computer without our prior written permission. Nor may you transmit material from this website to other sites or use this website or information found at this website to sell or promote services/products or to solicit clients for any other commercial purpose.

Limitation of Liability.

We are not liable for any special or consequential damages resulting from your use of, or your inability to use, the materials at this website or any linked site, including, but not limited to, lost profits, business interruption, and loss of programs or other data on your information handling system. In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this site or any linked site.

Disclaimers.

AGAIN, THE MATERIAL AT THIS WEBSITE AND ANY LINKED SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED AT THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Trademarks.

“Flexcrane” is a registered trademark of Flexcrane, Inc. For assistance or information regarding Flexcrane’s trademarks and service marks and their proper use, please contact Flexcrane as indicated below.

Third-Party Sites.

This website may contain links to websites operated by others. We do not maintain or control these website, and we are not responsible for their content. You will please be aware that other websites that may be accessed via our website may collect personally identifiable information about you. The information practices of those third-party web sites linked this website are not covered by this Agreement.

Governing Law/Venue/Disputes.

By using this website, you agree that the applicable federal law and the law of the State of Oregon, without regard to its principles on conflicts of laws, will govern these Terms and Conditions, your use of this website, and any dispute of any sort that might arise between you and Flexcrane. If a dispute arises between you and Flexcrane, our goal is to provide you a neutral and cost effective means of resolving the dispute quickly. To that end, you agree to first contact Flexcrane Customer Support by phone or email via the contact information below to describe the problem and seek a resolution. If that does not resolve the issue, then you and Flexcrane agree that any dispute or claim relating to your use of the website will be resolved through binding arbitration, rather than in court. To begin an arbitration proceeding, you must send a certified letter requesting arbitration and describing your claim to Flexcrane Customer Support. The arbitration will be conducted by the Arbitration Service of Portland, Inc. under its rules and venue shall be in Washington County, Oregon.

Contact Us.

For further assistance, you may contact Flexcrane at:

Flexcrane, Customer Support

PO Box 1735

Burleson, TX 76097

Phone: +1 (817) 717.5610

Email: info@flexcrane.com

Effective Date.

This version of this Agreement became effective on June 7, 2018.